DOCUMENT MANAGEMENT AND CONFIDENTIALITY

Businesses generate lots of documents and communicate through various types of documents whether its electronic or hard copy.  Many corporate executives live with the daily dread of discovering these important documents have found their ways into the wrong hands and to the public space, especially in the age of social media. It’s hard to kill a leak once it happens. Apart from malicious leaks, most leaks happen inadvertently due to the lack of knowledge in the proper handling of documents. This course helps participants wade through the complexity of the documents generated in business enterprises, ensures they know what to focus on and how to manage confidential information.

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• Understand confidentiality and document control

• Appreciate the responsibility of trust in document handling

• Keep document hierarchies and respect the “need to know” principle

• Stay abreast of technologies used in document management and control

• Able to set up documentation hierarchies manually and electronically.

• Know how to prevent (at best minimize) leaks

• Able to control access and set up an audit trail of document